Frequently Asked Questions

Find answers to common questions about our courses, enrollment, and support.

How do I enroll in a course?

To enroll in a course, simply browse our course catalog, select the course you're interested in, and click "Enroll Now." You'll be guided through a secure checkout process where you can provide your contact information and payment details.

What payment methods do you accept?

We accept all major credit cards including Visa, MasterCard, and American Express. All payments are processed securely through our encrypted payment system.

How long do I have access to a course after enrollment?

Once you enroll in a course, you have lifetime access to all course materials. You can learn at your own pace and revisit the content whenever you need to refresh your knowledge.

Do you offer certificates upon completion?

Yes, you'll receive a certificate of completion for each course you finish. These certificates can be downloaded and added to your LinkedIn profile or resume to showcase your new skills.

Can I access courses on mobile devices?

Absolutely! Our courses are designed to work on all devices including smartphones, tablets, laptops, and desktop computers. You can learn anywhere, anytime.

What if I'm not satisfied with a course?

We want you to be completely satisfied with your learning experience. If you're not happy with a course, please contact our support team within 30 days of enrollment to discuss your options.

Do I need any special software or equipment?

Most courses only require a computer or mobile device with internet access. If a course requires specific software, it will be clearly mentioned in the course requirements section, along with information about free alternatives when available.

How do I get support if I have technical issues?

Our support team is available Monday through Friday, 9 AM to 6 PM CST. You can reach us through our contact form, email us at [email protected], or call us at +1 (773) 847-6041.

Are there any prerequisites for the courses?

Each course page lists specific requirements and prerequisites. Many of our courses are designed for beginners and don't require prior experience, while others may assume some basic knowledge in the subject area.

Can I get a refund if I change my mind?

We understand that circumstances can change. Please refer to our Terms of Service for detailed information about our refund policy, or contact our support team to discuss your specific situation.

How often are courses updated?

We regularly review and update our courses to ensure the content remains current and relevant. When significant updates are made, enrolled students are notified and given access to the new content at no additional cost.

Do you offer group discounts or corporate training?

Yes, we offer special pricing for groups and corporate training programs. Please contact us directly to discuss your specific needs and get a customized quote for your organization.

Still Have Questions?

If you couldn't find the answer you're looking for, we're here to help!

Contact Support